Base Warranty - Tier 1

Add extra peace of mind to your press-on nail order with our Tier 1 Nail Protection Plan. This optional coverage helps protect your set if a few nails become lost, broken, or do not fit properly after purchase.

With this plan, you may submit a claim within 14–30 days of the purchase date for eligible issues.

Coverage Includes
• Lost, broken, or size-related nail issues
• Up to 1-2 replacement nails maximum
• Replacement nails will be the exact design and set originally ordered

Important Coverage Details
• Design changes or custom modifications are not permitted
• Plan allows 1 claim per nail, per order
• Replacement nails must match the original design and style purchased

What Is Not Covered
• Design changes or different nail sets
• Damage caused by improper application or removal
• Nails that have been reshaped, filed, repainted, or modified

How to Submit a Claim
To file a claim, please provide:
• Your order number
• Photo proof for broken or sizing issues (if applicable)

Claims must be submitted within 14–30 days of the purchase date. Claims submitted outside of this timeframe will not be eligible for coverage.

Replacement Processing & Shipping
• Approved replacements are processed within 3–5 business days
• Shipping will follow the standard shipping method selected at checkout